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​General Terms


1. General
Gipiemme srl is located at: Via Balbi, 13 ,  31037 Lora (TV) Italy. Telephone number +39 0423755939 fax number +39 0423755022 and e-mail address   Gipiemme srl is registered in the trade register of the Chamber of Commerce in Bassano del Grappa, Italy with the number. The VAT number is IT 03255750246.
2. Pricing and delivery costs.
All prices that are stated on the website include the VAT rate at 21%, but exclude the costs for delivering. Prices are subject to change without prior notice.

Delivery costs for online orders:
•  Within the Italy €9,5  will be charged. Calabria, Sicily and Sardegna € 14,00.
•  For all other countries within Europe €30 will be charged for the delivery.
•  North America   €110 will be charged for the delivery.

•  Mexico, Australia, Far East, China  €160 will be charged for the delivery.
•  South America and South Africa  €120 will be charged for the delivery.

•  All the other world nation  €337 will be charged for the delivery.

TNT is the carrier that is responsible for transportation of all goods within Europe and outside Europe. The carrier is liable for all loss and/or damage that might occur during transportation.

Custom Duty, import Tax and every other cost that it's not specify it's not include.

3. Payments
Payments can be made by Paypal or Credit Card. It is also possible to pay in advance.
3.1 Paypal are accepted. See the paypal agreement at the following link:

3.2  Credit Card by Paypal
Credit Cards that are accepted by GIPIEMME are:
• MasterCard

• Visa

• Postepay

• Discover
• American Express

• Aura Card

• Paypal Card
• Maestro Multipay
• Postepay   

3.3 Advance Payment

Contact Gipiemme at to have the bank information for advance payments.

4. Delivery Time
A confirmation will be send to the customers per email as soon as GIPIEMME has received the order. In this email is stated what the delivery time will be after the payment is received.
    Normally the delivery time within the Netherlands is 3 working days, within Europe 5 working days and outside Europe 10 working days. (These delivery times are given as an indication only).

5. Order Confirmation
As soon as GIPIEMME has received the order a confirmation will be send to the email address given by the customer. The customer can print this out for their own administration.

GIPIEMME will keep the customer informed by any means if the products ordered are not available. An approximate delivery time will be determined. If this is not at the customers convenience, he or she can simply cancel the order and ask for a refund.
    The customer is entitled to cancel the order as soon as the prices increase in the period between the placement of the order and the delivery.

In case GIPIEMME does not receive the payment within 10 working days after order placement date, it will be entitled to breach the contract and thereby cancel the order.

6. Checking the received order
The customer has seven (7) days to return all or part of his order for exchange or refund. To do this, the unused products should be correctly protected in their original packaging and be accompanied by their invoice. Also an email will be send to GIPIEMME ( to confirm that the product will be returned.
    The exchange or refund will be taken into account only for the product at its original price excluding delivery costs from the moment when the product is returned in perfect condition to GIPIEMME in its original packaging with delivery costs paid.

7. Customer Service
If you have a question or you would like to contact us for something else, please do not hesitate to contact us and we will be happy to answer any question or concern you may have.
The GIPIEMME Customer Service can be contacted at:
T: +39 0423755939

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